

Wait until 100% complete the scanning process,.Type command sfc /scannow and hit enter key.To do this open command prompt as administrator.Simply run the SFC utility to make sure corrupted system files not causing the issue.Run System File CheckerĪgain if system files get corrupted, This may cause unnecessary services/applications to run in the background which prevents windows from Shutdown and display messages like an unknown app preventing the shutdown of windows 10. If clean boot helps then you need to enable the services one by one or uninstall recently installed apps to identify which app causing the problem. Now when you next time log in and try to shutdown/restart windows you may notice Windows shutdown properly.

Now restart windows (If it prevent, then click shutdown/restart anyway). This will display all programs run at startup, simply right click then and select Disable. Now Under Startup Tab Click Open Task Manager.

To Disable Fast Startup, Press Windows + R, type powercfg.cpl and click ok to open power options.We recommend once Disable the Fast startup Feature by following the steps below and check the problem is resolved or not.

But sometimes this feature causes the issue, stuck push the running processes that result in This App is Preventing Shutdown. Windows 10 fast startup, by default, enabled that pauses the running processes in their existing state instead of closing them, so when the system resumes its operations it doesn’t have to re-initiate the programs from scratch, instead, it just restores the processes and resumes it from there. This is optional but sometimes it’s very helpful. Look for a Power troubleshooter, Select And Run the troubleshooter to check and fix if any power-related bug prevents windows from shutdown. Run Windows Power troubleshooter from Settings -> Update & Security -> Troubleshoot. However, if you feel that no programs were running Still windows causing App is Preventing Shutdown/Restart. Technically, it is recommended to close all running programs before you initiate shutdown /reboot Windows PC.
